What system does the Seattle Fire Department use to track unit responses and incidents?

The Seattle Fire Department utilizes a Computer Aided Dispatch (CAD) system to effectively track unit responses and incidents. This system plays a crucial role in dispatching fire units and managing incidents by providing real-time information to responders, which can significantly enhance their situational awareness and decision-making processes.

The CAD system integrates various data inputs, such as the location of calls, response times, and the status of available units. This allows for efficient resource allocation, ensuring that the nearest and most appropriate units are dispatched to incidents as quickly as possible. Additionally, by documenting responses and incidents, the CAD system contributes to overall operational analysis, helping the department improve performance over time.

Other systems mentioned, while important in their own right, serve different purposes. For example, a Geographic Information System (GIS) focuses on mapping and spatial analysis rather than real-time tracking of units. The Incident Command System (ICS) is a framework for managing incidents or emergencies, which includes the structure of leadership and responsibilities but does not track unit responses. Lastly, a real-time data monitoring platform may provide insights into various operational metrics but does not specifically serve as the primary tool for dispatch and incident tracking like the CAD system does.